Help Desk & Service Desk
Premier maintains on-site teams of help desk professionals who support organizations with thousands of end-users and a large variety of computers in various operating environments running diverse sets of software. Using well-qualified staff and help desk techniques, we are able to resolve most hardware, software, and networking issues during the initial call more than 85% of the time.
Large-Scale Software Applications Development
Premier's software application professionals design and develop complex database programs using Java, J2EE, Cold Fusion, PowerBuilder, Delphi, Visual Basic, Visual FoxPro, C, Clipper, C++, Oracle, Sybase, dBase, Informix, DB2, or any of the other COTS applications, including graphical user interfaces and major relational database management systems.
Premier's IA professionals provide a wide range of services related to applications; operating systems; physical security; networks; risk assessment; critical infrastructure continuity and contingency planning; emergency preparedness; security awareness and training; and certification and accreditation services to civilian and defense agencies.